Pennsylvania has a competitive gambling market with several sizeable land-based casino complexes. Indeed, the state’s tax revenues are bolstered by an emerging gambling tourism market in the Keystone State.
Therefore, any operators that made it onto the Casino Player Magazine awards list should regard it as a significant accomplishment, given how many competitors vied for this recognition.
Casino Player Magazine launched in 1985 and is one of a few American national magazines for frequent gamblers. For 26 years, this publication has published its honors list after surveying casino users to determine the winners. While its focus remains on brick-and-mortar facilities, readers hope it will soon shift to digital gambling as many now prefer visiting a casino online.
Processes for determining the winner requires that survey participants rate several categories, including accommodation suites, table games, sportsbook promotions, reel slots, and VIP service. These are only a handful of the many areas the questionnaire delves into and gives both publishers and casino operators an insight into what consumers want and like.
The Best Racino in Pennsylvania
The Pennsylvania racino market is a tough nut to crack with existing operations well entrenched in the state. A racino is a physical facility that has a racetrack and casino games. Among those in Pennsylvania, Parx in Bensalem took some top awards.
Parx’s first-place awards included table games, roulette, craps, sportsbook promotions, video poker, and betting options. Parx came in second for the best casino, high limit room, cocktail service, sportsbook, prop bets, carnival game, and the friendliest sportsbook. Its third-place award was for the comps that Parx offers.
Recognition in a challenging industry is tough to obtain, and ensuring that they retain this award-winning status is essential for casino operators. Some facilities have gone into various types of debt to keep their operations running and competitive with others. The Covid crisis only worsened that situation, with facilities shuttered or operating under stringent regulations and restrictions.
Therefore, while operators prize a place in Casino Player Magazine’s awards list, many have not converted this honor into revenue and profits. However, the move to online gambling is expected to give them an income boost. Pennsylvania’s first online casinos, including Parx, launched in July 2019, allowing these operators to get their systems working smoothly before Covid hit. Indeed, online gambling is what kept most industry giants afloat in 2020.
However, now that things are returning to some semblance of pre-pandemic normality and people are starting to travel again, land-based operations look forward to a surge in visitors. The next few months promise to be busy for US sports betting as the NFL season goes into full swing.